Chatbots, Threats or Solutions. Should We Fear or Welcome Them?

We are at the dawn of a new era, and we must learn how to comprehend and interact with the artificial intelligence (AI) which may gradually control our means of communication and also influence, if not create, our beliefs.

We have always been recipients of information which is intended to make us agree with the pitch being made. Historically, the data was transmitted verbally, through storytelling and lectures expressed by tribal leaders. After that came learning how to count and also elementary forms of literacy, reading, and writing. Then in 1440 the Gutenberg printing press was invented, revolutionizing the function and importance of monks in the marketing of religion. Communication technology continued to improve with newspapers, electric power, the telephone, motion pictures, radio, television, the Internet, and the cell phone. Through all these information distributors the recipients were able to know the identity and motivation of the communication transmitting party.

Now, with chatbots, that has all changed. It is now possible that we will receive data from sources unknown to us and whose intent is also only discernable from the message being received. The message can be positive or negative depending on the presentation of the data, and existing beliefs of the recipients.

The message could potentially be pitching racial harmony or unrest, higher or lower taxes, government social services, watching or ignoring a new movie, etc. One may ask: if the information is accurate and of interest, does the motivation of the data provider matter? What if the information is false and is intended to influence the recipient to take actions which may be of harm to either the party receiving the data or others?

Should there be a regulation that all messages be truthful, and be sent by an identified human or validly existing entity? Should there be fines or some other penalty for creating and/or transmitting untruths?

I asked a chatbot for a comment about this, and received the following response:

As an AI assistant, I do not have personal beliefs or opinions. However, in general, it is important for society to have laws and regulations to prevent the deliberate spread of false information, commonly known as propaganda or fake news. This can cause misinformation and harm to individuals, communities, and even entire nations. Therefore, imposing fines or penalties for creating or transmitting untruths may be necessary to discourage such actions and ensure a more truthful and responsible society.

As an answer to the question posed in the title to this essay, I welcome additional messages from chatbots, and I have confidence that I will be able to deal with beliefs different than those that I already embrace.

 

Arthur Lipper, Chairman                                    arthurlipper@gmail.com
British Far East Holdings Ltd.